Privacy Policy

Introduction

This Privacy Policy explains how ProlificGeeks and DTF Shop collect, use, store and protect your personal information when you visit our websites, place an order, create an account, contact support or interact with our services.

By using our website or sharing information with us, you agree to the practices described in this Privacy Policy.

About ProlificGeeks & DTF Shop

ProlificGeeks provides printing machines, consumables, business setup guidance, training, installation support and after-sales service.

DTF Shop is the ecommerce platform of ProlificGeeks for online purchases, consumables and related printing supplies.

For privacy purposes, references to ProlificGeeks may include DTF Shop wherever applicable.

Information We Collect

We may collect the following information directly from customers:

• Name.
• Date of birth, if required for verification or promotions.
• Contact information including email address and phone number.
• Billing and shipping address.
• Order and transaction details.
• Account login details.
• Information submitted through forms, surveys or support requests.

Social Login Information

If you sign in using Google Login or Facebook Login, we may receive:

• Full name.
• Email address.
• Profile picture.
• Social account ID used only for login verification.

We do not access your passwords, friend list, private messages or sensitive account data.

Automatically Collected Information

When you use our website, some information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type.
• Pages viewed.
• Time spent on pages.
• Referring URLs.
• Cookies and tracking data.

How We Use Your Information

We collect and process customer data for the following purposes:

• To process orders and deliver products.
• To create accounts, login access and authenticate users.
• To improve our products, services and website experience.
• To provide customer service and technical support.
• To send order updates and transactional emails.
• To personalize website experience.
• To send promotional emails or special offers only if customer opts in.
• To conduct market research through email, phone or SMS.
• To ensure website security and prevent fraud.

Data Sharing & Third-Party Services

We may share customer data only with trusted service partners required for business operations, such as:

• Payment gateways such as Razorpay, PayPal or similar providers.
• Shipping and logistics partners.
• Customer support tools.
• Analytics tools such as Google Analytics or Facebook Pixel.
• Email marketing tools if customer subscribes.
• Social login providers such as Google and Facebook.

Each third-party service follows its own privacy policy. We do not share your data with unknown advertisers or unrelated third parties.

Cookies & Tracking Technologies

Cookies help us understand user preferences and improve shopping experience.

Types of cookies used:

• Essential cookies for cart, login and checkout.
• Traffic log cookies for page performance analysis.
• Functionality cookies to remember preferences.
• Analytics cookies to improve website usability.

A cookie does not give us access to your computer or personal files. Users may accept or decline cookies in browser settings. Some website features may not work properly if cookies are disabled.

Security of Your Information

We take customer data security seriously and use industry-standard practices, including:

• SSL / HTTPS encryption.
• Secure hosting environment.
• Firewall and malware protection.
• Restricted access to personal data.
• Secure payment processing through trusted gateways.

However, no online system can guarantee absolute security.

Links to Other Websites

Our website may contain links to external websites. Once you leave our website, we are not responsible for the protection or privacy of information shared on third-party websites.

Users should review the privacy policy of the respective external website.

Your Rights

You may request:

• Access to your personal data.
• Correction of inaccurate information.
• Deletion of your account or personal data.
• Opt-out from promotional emails.
• Restriction of certain types of data processing.

To make a request, contact us using the details mentioned in the Contact Information section.

Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated terms will be posted on this page and changes take effect immediately when published.

Please check this page periodically to stay informed about updates.

Contact Information

If you have questions about this Privacy Policy or want to request data changes, please contact: